App Profile: Lennox Home

Disappointed Studio User

Rating: 5/5

The S40 replaced my old white Lennox thermostat that had a dead screen. S30 thermostat was discontinued and unavailable. My only complaints are the expensive $1000 cost, touch screen will not wake unless I wave my hand within an inch of the screen or touch it, and is not Apple Home Kit compatible. S40 works with Google Home ok but I don’t care to use Google Home. The Apple S40 app is designed to work specifically with this thermostat and is required to replace the old Lennox app to work with iPhones. The screen brightness is about right at the very highest setting at all times. The WiFi connection is much more stable than my old thermostat. The outside temperature can be set to display either the outdoor sensor temperature or the local Accuweather temperature.

Duc851

Rating: 3/5

This new app works fine for me. I was able to log in with my existing account and it connected without issue. The data appears without issue. Here’s the problem: it doesn’t do ANYTHING better than the old app. In fact, if you have multiple furnaces/AC, it is LESS convenient than the old app which allows you to swipe left/right to view the different units. Why do companies feel compelled to change an app that works? Listen to your customers and not your app developers who only want to make money and change for the sake of change. This is a tool and if it works don’t change it. If there technical issues, then fix those. I wish companies would learn that people want reliable functionality from an app along with ease of use. This new app is NOT easier to use any way and doesn’t provide additional functionally. This app makes it harder to view much of the data by requiring additional clicks and swipes. That’s my opinion, and I doubt Lennox will take away anything from it sadly.

BrentT63

Rating: 3/5

This thermostat does what it’s supposed to do well, in the sense that it will make the temperature in the house warmer or cooler. However, I have two issues with it. One is just a matter of getting used to in that the temperature of my house feels two degrees cooler than what the thermostat displays. I solved this problem by adjusting the setting up by two degrees. The lack of a vacation mode is more problematic, and this matters less on departing than on returning home. It can take a solid 24 hours to bring the house to the right temperature after a trip. In winter I set it to 55 degrees and in summer I set it to 85 degrees. I want to program the heating or cooling to begin the day before I get home and to set this up before I leave. I don’t want to have to remember to pull out my phone to adjust this a day before returning home. It should be automated and that’s easy enough to program, but it does not allow this unfortunately. I hope this becomes possible in the future!