ServiceTrade

ServiceTrade has been a total game-changer for our company. One of the biggest hurdles with any new system is getting technicians to actually use it — but with ServiceTrade, adoption was fast and easy. Our team picked it up quickly, and they’ve genuinely come to rely on it every day. The user-friendliness of the app is outstanding. Everything from accessing service history to completing work orders to uploading photos is simple and intuitive. The workflows are laid out clearly, making it easy for techs to stay organized, document their work properly, and move on to the next job without a bunch of extra steps. ServiceTrade has also been extremely reliable — no crashes, no confusing screens, just a solid tool that helps everyone do their job faster and better. It gives our techs confidence knowing they have everything they need at their fingertips, and it gives our office real-time visibility into what’s happening in the field. If you’re worried about getting your team to adopt a new platform — don’t be. ServiceTrade makes it easy, and your technicians will thank you for it. It’s been one of the best operational decisions we’ve made. Highly recommend!

Ah, the tech miracle that promises to solve everything – like a superhero with a few quirks. Picture this: You bravely enter descriptions and submit pics, only to discover it has a talent for cloning, making your notes feel like a sci-fi sequel – "The Duplicating Chronicles." And when it plays hide-and-seek with your info, it's like your data is training for a stealth mission. Then there's the clock-in feature, the rebellious teenager of the app family. Low connectivity turns it into a rebel, refusing to acknowledge your job clock-ins and outs. It's the payroll's wild child, causing potential wage losses and turning your precious time between jobs into a mini time warp. Sure, it's a tech genius when the connectivity stars align, but in the low bars zone, it's like dealing with a moody AI roommate. It's a mix of great features and a sprinkle of chaos, leaving you questioning if you accidentally signed up for a reality show called "Testing Patience: Field Tech Edition."

I have been operating my company for four years with this app. It has certainly had its bumps in the road. Overall though when I had any issues the technical support team has been unmatched in communication, customer support, and resolutions of said problem. I handle all of my customer’s work orders, invoicing, quoting, and overall operations with this tool. It keeps things organized once you learn how to navigate throughout the browser. My customers love this format because of the transparency it creates for my company to theirs. It’s also a great tool for being able to go back to history and revisit any problems (as long as you train your technicians to be use it in this manner) which keep’s customers confident in the contractors consistent reliability. I would definitely recommend this app.