App Profile: SFCU CU-Online

trailacat1

Rating: 5/5

This bank welcomed me with open arms after moving to New York in October 2023. I lived in New Jersey for 71 years and had to change banks because there wasn’t a branch near where I lived. SFCU came highly recommended. I’d like to give Eli who is with the Oneonta branch of SFCU a special thank you for welcoming me and making me feel like I was not only a valued customer but treated me like family! I had just sold my house in Bergen County and she helped me put my money where it would do the most good! She was so kind and considerate to me! I’m a senior and she showed me the utmost in respect. Explained the App to me and it is very user friendly. I am no computer genius, that’s for sure! So thank you and bless you Eli and SFCU for being there for me! With friendship and appreciation, Cathy Giuliana

Petlover0705

Rating: 3/5

It’s an enjoyable app to work with but at times it has its problems with the security questions. For example it seems when I am not in my local home town and try to access my account it ask me security questions that I didn’t answer for my account. Then you get locked out!

D. Hoover

Rating: 5/5

Honestly, institutions, banks, companies, and government are not my ideal people to deal with, ever. SFCU is different, they treat you like your one of them, I have yet to date over 8 years and about every branch location and have not had bad service once. I’ll leave the day I do but wow, impressive track record, excellent service, started a business bank account with them as well and they were as excited as us to start our new company! Hands down the best business model, service, and people to help and to work with you that you could ask for. This is your next credit union, you just haven’t had the pleasure yet.