Ellucian GO

It’s a good app, don’t get me wrong. It provides valuable information in a very organized scheme. From grades to my schedule, so far it seems good (this is my first semester using the app). My main issue is I have to keep logging in every time the app closes and sometimes the app doesn’t even need to close. This is especially annoying given my school’s strict password requirement to access our accounts. Having to type a 10+ character password just to look at my schedule or grades or whatever causes some inconveniences. If the reason we are not able to stayed logged in relates to security issues, then may I suggest implementing the ability to login to the app using Apple’s face ID.

I got this app so I wouldn’t have to use my internet browser to get to my school sites on the go. It worked once, the first time I connected to my school and signed in. Ever since then, it refuses to log in, either telling me there’s not enough of a data connection even if I’m connected to WiFi, or just infinitely putting me on a loading screen after I hit “sign in”. It takes less time for me to open my internet browser, manually find the Ellucian website through my school’s website or google, log in through there, find what I need, and log out. And the app will still be loading. I was hopeful and kept it around for a few weeks, thinking maybe an update would fix it, but this is an absolutely useless app and I have now deleted it.

Every semester it is the only thing that helps me find my professors, classmates, and where the class is even before my school updates the website. My only issue is a few days into school each semester the app stops working and my classes no matter what. I’ve tried deleting then downloading again. It does not work. But every semester and the beginning of the semester it works great! It shuts off after I do not need it anymore after I have written down my classes and teachers and locations already so it doesn’t hinder me that much but boy is it annoying.