Salal Credit Union

The latest upgrade to the app is a big step backwards. The snapshot screen to full login hangs every time. It takes a full shutdown and sometimes reinstall of app to get things moving and then it’s rinse-repeat. Please address this issue. Not up to your usual standards.

Most reviews that exist here are pretty old, and while most of them were valid at the time in my opinion, their arguments are outdated because this app has made major strides ever since its initial release. I can now say that this app is pretty great and reliable, with a ton of useful customizations and features - much more than other banking apps I have used. One feature that I love is the widget, which you can see how much you have in each account on a glance without opening the app (devs: please add dark mode support on this!) If you dig through everything on this app, it’s quite powerful what you can do - almost to the level of desktop functionality.

Your app made life easier for those slow convert to mobile banking. Then I got used to it. Since your update, I photo the front of the check, then turn check over immediately to the back when suddenly app pop-up says screen closed due to inactivity. Sometimes crashes after first photo. I try multiple times, Argh! Now I’ve had to go back to old school in person and requesting paper copies of my checks upon deposit. I notice in these reviews that it’s not just me in pain since last update, so when are you gonna fix this??????? I’ve been member since GHCU in the 80’s. Am I too old school for SALAL? Lost hours to this mess. Frustrated.