Orrstown Bank

This new Orrstown app is of less value to me. You cannot simply click to get a notification for deposits. Any type of alert to set up is extremely tedious and non-functionable. I have to set an individual alert for each account for any type of deposit (or whatever I’m tracking) and I will continue to get an email (or whatever type of alert I set up) every single day about the same alert. It is clogging up my emails. I have already called Customer Service about this. Please take note of the old app and change notifications back. Please just create a simple toggle to switch on notifications for deposits or whatever someone is looking for, for a one time notification, not daily. In the old app, I would receive an email and get a push notification with badge icon, with the deposit amount so I would know when to write this in my checkbook. I no longer have this simple convenience.

This app, might just be for me, but it’s extremely buggy and glitchy. Every time i log in the app says I need to register my device; I look at my bank several times a day, and it’s problematic when I need to keep registering my device, ironically it doesn’t always work. What I mean, is when I go to the page to register my device, if I go back to the login page it’ll take me to the register device page again, but if I go back to the login AGAIN it’ll just let me through, but that also means I have to put my information in several times before I can actually access my account. Not to mention this app does not have a lot of features the web page does, which is understandable but there are certain things I’d like to do on my phone, that I should not only have access to via PC. It’s an okay app for just seeing your current balance, but this app lacks a lot of basic banking functionality features.

Are use this app every day and every time the day that I need to use that even fast but I need to see just what’s in my account so if I know that I can spend money or if I can go out and I have some extra money to spend it makes it easier just to be able to check my card and I have don’t have to worry about carrying cash on me all the time and I just love it I wouldn’t use any other app and I just never had a problem ever before with this app also.