App Profile: EECU Mobile Banking

gamermom2019

Rating: 5/5

This is by far the best credit union I have used. I have been with them for almost 10 years now and never had an issue. They always take care of you, handle you with fairness and customer service is always amazing. The Mansfield location walk in is my favorite location but all locations have been good to me. I will probably never leave EECU! Thank you EECU for all the care and service!!!!!!

Alaira Banks

Rating: 1/5

This is the second time in the last 2 months that I will have a late fee in my bills because EECU app is slow at updating when it comes to pending payments. Like how but the WORLD was it possible for me to get to negative $94 when I DON’T have a credit card??? I know you guys aren’t gonna give me my money back because I always have to argue with someone to believe me and and what I’m saying. Once I’m at a zero balance then my card should start declining right??? Oh nooo not with this card. And I also have my receipts and I have a very good memory when it comes to my payments and I should still have a total of at least $187 in my account and also the app isn’t even showing all of the transactions because it is messing up and now I’m trying to contact someone and of course they’re having technical difficulties. I’m literally so over this I can’t wait to find money out of no where 🙄

Bulldog55555555

Rating: 1/5

I have submitted many texts where they tell me I’m in the que and someone will respond but no one ever has. I have sent countless emails and no one has ever responded. You be can only assume this company is run entirely by computers. I finally refinanced with another company to get away from EECU. Received a letter stating my loan was satisfied with EECU and we were done and the next day I received another letter stating if I didn’t submit my car insurance info they were going to start charging me $140 p/m. I have submitted my insurance several times but they still want to charge me on a loan I don’t have with them. Since my refinance additional money they were paid is now in a savings account that I have no idea how to retrieve.