Emirates NBD

I have made my very first online bank transfer using the mobile app under the direct remit services. After I made the transaction, I received a congratulatory note for successful transaction to which I checked the details e.g. beneficiary name, account no. and Bank Name which were all correct and it mentions I will receive further final confirmation through email for successful transfer. When I finally received an email, the Recepient Bank Name mention in the Transfer e-advice is wrong and different. Im am very disappointed since this has caused the money not being received by the correct recipient bank, ultimately to my family. Now, I have sought the help of a bank agent and have informed me that the issue may get resolved in 5 days which is quite long considering the money is urgently required. This a very big inconvenience and I hope this will not happen again.