Restaurant.com

This app doesn’t even kind of work. The map locks me into a city over an hour away. I can’t use my location, type in a new location, or search on the map without it snapping right back to the same place that I’m not interested in going. I know there are restaurants in my area because they come up if I search a specific cuisine. They also don’t communicate well, if at all. I had hundreds of dollars in certificates that just disappeared after this latest update. I reached out and was finally told the answer after having to reach out again over a week later with no follow up. When buying certificates it’s 50/50 whether they show up in the account and it’s happened a couple times where all the certificates for a restaurant will be marked as used instead of just the one you actually used. If I didn’t have so many points, I’d delete the app and never come back but unfortunately I’m locked in for awhile. I highly recommend sticking to groupon or literally anything else.

For the restaurants of my choice… I paid one price that would hold the value of a higher price… But in the small print basically it’s like a coupon when you’re purchasing for catering. I thought it was a self discount. By saying that I basically cherie McKnight 84 mean I thought it was a $25 restaurant card that I would be able to used as specified restaurants. I basically had $25 off of a $75 purchase. I don’t think I’m going to eat $75 worth of food by myself nor would I order a bunch of food to save $25. I also have a card in the email said it would expire. I try to find something to my liking but I’m also visually impaired and it’s not 100% assessable for the blind and visually impaired. I’ve been trying to find a customer service phone number which I cannot seem to find navigating with a screen reader on my phone. Hoping this review will have someone reach out to me. I am praying that happens because I don’t want to lose $50 worth of merchandise.

I have tried several times to correct a problem and have not gotten a response in over 2 months... twice the coupon wouldn’t come up to scan .... it came up checked as if it was used. I tried another one and the same thing happened. I had to pay full price for my food and lost both coupons. I have been to 2 other places that do not accept these coupons and again was forced to pay full price even though I had paid for the certificates. So that makes 4 times I could not benefit from things I paid for. I can do an exchange for the certificates I still have but I am leary .... what if they don’t work either. Do I lose more money??? I bought a lot of certificates and have purchased many gift cards also.