Chilis

The app doesn’t have everything on it. Like you’re really missing some good stuff. You’re missing the IBC Root-Beer. But that only has about a few sips in it anyway. But you really are missing everything chilis has to offer here. I’m not in the app right now so I’m forgetting what’s missing but I’ll strongly suggest you check your restaurants and update the app with the finished menu. H and the ribs your using doesn’t really have a lot of meat on the bone. So maybe look into another kind of ribs that has more meat ? Your chilis. You gotta be on the ball here or the other restaurant is going to win over the customers. You might want to go easy on your soda prices. $3.19 for one soda is a little high. My Donald’s is winning with there $1.00 drinks. C’mon you gotta match that or be cheaper. Over the price on food as well. Compare yourself to all fast food chains. Win over the customers. Don’t let the Outback steak house win over your sales on steak. Let’s get refurbished here and update everything. Price is key. Don’t worry about staff or other things. It’s the price you gotta keep number one. You gotta sell your food. You gotta want to sell out your entire restaurants in one night. Make it happen. I feel I should be a manager at my chilis location. I have bright ideas. I could really help.

I love this place. I’ve only eaten at the one on Poplar Level Rd in Louisville Ky. And I’ve only dined in at the restaurant itself once. All the other times (which has been at least 100 by now) has all been done thru ordering via the App and picking it up at the Carry Out Counter on either Friday or Saturday nights before I go into work. So I can have it for Lunch/Dinner at work. The ladies that have always taken care of me there have always been sweet and very awesome at their job. They have never messed up my order. They have always given me extra sauce when I asked for extra. And kitchen staff had always had the food read at the time that I asked it to be when I ordered it ok the App. There has been times that I’ve ordered the food 12 hours or more in advanced the morning before I had to go to work as I’m going to bed (I work 3rd shift alone as a dispatcher at the largest Towing & Recovery Company in Louisville Ky every Friday & Saturday night). So I highly recommend the App and the Restaurant. At least the one I go to on Poplar Level Rd in Louisville Ky. Enjoy!

Poor customer service Poor rating at Moore ok rating suppose general male manager dark hair heavy set worse customer service ever at least the other manager said he did know exzactly how curb side works but the GM said he was also unsure but became rude and very disrespectful in front of my 1 yr old daughter so I downloaded app after holding forever to call in my order and since I had my 1 yr old 1 day before Thanksgiving I did curve side while sitting In my car waited the allowed time plus 20 minutes and the rude young lady ask if I checked in advised online didn’t mention anything about checking in she then goes I’ll be out in a min came handed my food with no thank you or nothing so since I thought that was rude I got my daughter and when in and spoke to 1 manager about it so he backed what she said with a I think I asked to you think or know he again said unsure but his general manager is right here her came with the same spill asked him the same and he blame the vendor of the app then he ask what he could do to make it right I asked for a full refund and return the food he refused refund again blamed vendor asked for his manager card like his that he so quick gave when he refuse refund and insulted me by saying he couldn’t refund where was he gonna get it from he has kids to feed too when I again asked for his manager he stormed off and made me wait another 5minutes then comes back with my 2800 cash and told be my card would be refunded too and of course it wasn’t like I told his it would after he brought me a receipt with my order on it the taken off a receipt but I new that was made up because my debit card wasn’t attached to the bogus receipt he first tried to give me therefore I have not been to chili’s since