Video Surveillance Ivideon

Bought my camera in December 2020. It stopped working in March. The helpline was unable to fix it. Emailed me a preprinted UPS label. Returned it and they shipped another one. Company stood behind their service 100%. Will do business with ivideon and recommend it. The only two minor issues, (1) the instructions on the first camera said to use oco app. Which does not work. Had to calm helpline who guided me (2) Unable to share the feed through the app. Says generic error.

The camera is glitchy when trying to set it up-which happens with setup after power dips. It can’t “see” the internet. Snagging wi-fi can take very long. It searches until you give up and have to start over. The camera doesn’t catch all activity. It’s impossible to know what it will record or won’t. It often over-heats. Picture quality is good. It never plays the video in the larger screen, only in the event list. Better than Wyze that charges you to use features that come with the camera. And Wyze uses your email to annoy you with endless ads and sales pitches for other products.

I have 4 stars because of some minor issues but for the most part, I am pleased with this purchase. I had a slight problem setting it up there was slight differences in the LED color that the directions explained versus what the actual color was for the setup process (the camera has an LED that can display in different colors). The live feed for me is only off by about a second or two off (not too bad). When I’m home I turn the camera off but there seems to be a delay when I turn it back on before it reconnects (about 3-4 minutes or so). There again, for the price I paid I thought it was well worth the small investment and I’m pretty pleased. I would recommend this product.