Kitsap Credit Union

I cannot say enough positive things about Kitsap Credit Union. They have veeb my bank since I was 16 and I wouldn’t have it any other way. However- for the last few months, I have been having an issue with the app that causes it to never open back up again randomly for seemingly no reason, forcing me to delete the app and redownload it again. This can be quite frustrating if I’m say, at a gas pump, or in the middle of the grocery store. Otherwise the app is incredibly user friendly and fast- but that is not particularly helpful to me if I go to use it every 2 weeks and it simply doesn’t open, forcing me to delete it, resave my password, my Face ID, etc. other than this issue, the app and bank are amazing.

Paying off loan & closing account. Never had this much hassle making a payment in my life! Takes almost a week to transfer to savings from my bank (which only gives me option to pay from savings) & won’t let me make a payment from my bank even though I jumped through all the hoops & did their transfer of funds to verify. Said it was verified then disappeared so I can’t do it that way. Ridiculous & inconvenient! Never again!

So I just got a new phone but I will not put this on the phone. All my other apps work just fine. But every 7-10 days I’ll get an error on my app saying that it can’t display my information. No password changes or anything. I can close the app and reload. Restart my phone. All the same deal. But if I reinstall the app it will work for approximately the same amount of time. Then rinse and repeat. So I truly don’t think it’s my phone. But maybe an issue with KCU and iPhone8.