AmFirst Digital Banking

When I first took out my car payment loan through this bank, it was as easy as going online and click pay. After their so-called update to their system “to make things better” it has been an absolute train wreck. Every month I have to transfer money from my regular checking account (different bank) five days before my car payment is due because with the new updated system that’s how long a transfer takes! The last two days I’ve signed on to schedule my car payment for the 1st and now the calendar doesn’t work. This website and app is so frustrating. It is enough for me to never take out a car loan through this company again! As soon as I pay this vehicle off, I am washing my hands of this establishment. If you do not have five days to wait on your money to transfer from one bank to another, do not do business with this bank!!

I really like the app when it’s working. I use mobile deposit once a month because there isn’t an America’s 1st close by. Right now I can’t get the mobile deposit to work. It keeps saying error, folded corners and there is nothing wrong with the check. I’ve done this about 10 times with different errors. I wonder why would you change something that already works. Also my alert notifications for my account never work.

I like the Digital system enough. I wish I could get the mobile app on my iPads. When I try to download it, it tells me I need operating system 11.0. My iPads are several years old and I don’t know how to get 11.0 update. My system tells me my software is up to date. I was surprised to find I must go thru Safari to get to AMFIRST. I think all operating systems should be included. Then it would be perfect