Journal Star - Peoria

I signed up for digital access at Christmas time on a special promotion. Something went wrong in the signup process and I have a completed subscription and a partially created subscription. I have tried to reach someone at the PJS, to no avail. All I get are digital assistants, no live person. Every time I go online, I get a subscription pop-up covering the articles. I need to call in again which I have placed right behind a root canal!

They are really annoying, especially for a paid subscription. What makes it even worse, they are misaligned on the screen, usually both ends are cut off and the type is incomplete on each end. Also they are for products that are very narrow in use, tech companies, or a national company that has no relevance to the Peoria area.

I have the old app for the digital version of the paper, but now getting constant pop-ups to download this new app. I downloaded the new app and signed in. It is so convoluted and buggy. All I want to do is read the newspaper. The old app was so easy… just open the app and there it was. And this new app won’t even let me print articles (at least as far as I can see). It says I can download a pdf or email myself a copy (which I could then print, I suppose), but every time I try I get errors. I hate this new app. Please let me use the old app without having the pop-up prompt to download the new app. PLEASE! This new app is insufferable to those that just want to read the paper (and read the paper only).