Epic Canto

Extremely disappointing app. Unbelievable that it does not offer features to filter or organize the display of data of the various tabs with features, such as the chronological order, status, priority, result, date, in the different tabs, such as Patient call, staff message, results, all reminders, patient advice request. It misses so much functionality of the desktop. Years later and really no significant enhancements or updates that really facilitate user workflow or try to mimic or capture the desktop experience. There’s the potential to make this so much better, but it appears there’s no effort to do so. Do they even vet the users to see what features end users desire? With the predominantly low ratings from user feedback, it’s a shame that they don’t use the feedback to really incorporate the sensible features end users need and request. When you dictate something and it still says violation of Siri, on certain windows yet not others It is really puzzling. please make the necessary changes/updates so that users don’t have to rely upon the desktop only for practical ways to review, respond, and organize results, messages, phone calls. Also, wouldn’t it be a wonderful app if you could edit your outpatient notes on the iPad, enhancing the Mobile use experience tremendously. Unfortunately, users are limited to the desktop.

Well, this Epic Super User is very disappointed in this product. In contrast I love the desktop app. This falls extremely short and almost appears to have been abandoned by Epic. I really wanted to use this for reviewing patient labs and refilling medications after work without having to open an entire laptop. As I go through labs and refills, I am missing all the normal quick actions, and vital info that help me make decisions and communicate to the patient. I cannot see a simple icon showing if they have an active MyChart account, when I last filled the med, or even when their next visit is with me. This effectively makes it worthless to me, and saves me no time. I find myself leaving most of the results and requests for when I get back to a functional view within the desktop application. I don’t see why this couldn’t be the exact same as the desktop application.

This app could be so useful but falls very short. All though you can view the handoffs for patients (unlike its counterpart haiku for your phone) you are unable to edit the handoffs. This is problematic if you are using the handoff as it is intended (to create a running to-do-list). Otherwise you would have to go to a computer between each patient you see which is particularly impractical when working as an inpatient physician. Also can’t order meds. And worst of all, you can’t view the “med hx” to view the administration history to confirm if and when patients have received their medications. Overall disappointed! More of a gimmick than a practical, time saving program.