IC Wealth

This has been the worst finance app experience I’ve ever had. My account has been stuck in an “internal approval process” for over 5 months, and I have sent multiple emails with no response at all. There is zero communication, no timeline, and no proper customer support. An investment app should not keep users in the dark or block access to their own money for months. The app is poorly managed, unreliable, and extremely frustrating to use. This is easily one of the lowest-quality apps I have ever downloaded. I do not recommend this app to anyone until they improve their customer service and transparency.

How on earth it takes a whole 30 days to execute an order., which system are you using to operate?, learn from others. US stock exchange once you place the order within 24hours work is done. unless the market is closed. But here you guys will hold the money for a whole month and later say failed,how? And when you want to repurchase then the price has gone high. Please do something about it because it's not nice... If you know you cannot execute it within 3days that 30days then you information the person fast..30 days is too long .. It's very annoying.. How can my order be pending since September till now December.. If you do well we will come back... I hope you guys are not doing favouritetism behind the machine.. I know Ghanaians... Let there be transparency, First come first serve.

I have been trying to login into my account since November but it always tells me network error meanwhile I have auto deduction to my momo account and it always works perfectly well. Does it mean my funds can go there but I can’t access my funds?