Champion Energy

I have attempted to use this app to pay my bill every month for the past 6 months! Please note I said ATTEMPTED! First, I could get it to load, but even when I finally got frustrated and CALLED to get help, my account number was NOT LISTED! Now, the stupid app won’t even load and I have deleted it multiple times and reinstalled it again multiple times with the same issue! Oh! And I have even contacted the developer only to be completely ignored! What a joke! Champion and their affiliates want you to pay the bills, but they make it impossible to do so in a timely manner!

You’d think when you’re offered the convenience of making a payment on the app, that the app it self would be functional-well, it’s not! I’ve made the payment twice and it still won’t register that I made the payment. Don’t even attempt with the Apple Pay method, you’ll just be asking for a headache. Ps get better software engineers.

I have been using the app for a while to help pay my bills and track my usage. The app is not always accurate when calculating my own bill. I will get the data from the app, for my usage for the month, and I will calculate how much I should owe and majority of the time they charge me an extra $3-$10, and once in a blue moon it will be $3-$10 less. The app is not as accurate is it should be and some times it has difficulty loading for long periods of time. It will take 2-6 hours before I am able to check my usage, and the transfer service button never loads, or works. How ironic… All in all, I rate the app 2 stars and is could use some updates or patches to fix some bugs that it has.