App Profile: Pit Boss Grills

ncrmartin

Rating: 5/5

I’ve had the Lexington for a couple months. The grill has been excellent. Everything I’ve cooked on it has been delicious. Decided I liked the idea of being connected so i ordered the connected upgrade. Got the connected controller last week but today was the first chance to install it. My hands were too big to get to the top so i ended up just taking the hopper off the grill, in five minutes installed. Powered up. Nothing. Wouldn’t connect to phone. Called tech support and he was very helpful. Emailed me a troubleshooting guide. Unfortunately they didnt help. Decided to try deleting the App and reinstalling. Bluetooth and wifi picked it up immediately. Put the grill through several paced, temp up, temp down, timer, etc. walked around the yard, across the street , throughout the house. Worked like a charm. I’m so impressed with this little smoker, the only thing is as i get used to using it i want to use it for everything and it’s a bit small so yesterday my wife bought me a Savannah Onyx for my birthday. Just burned it in and haven’t had an opportunity to use it yet. I’m sure it’ll be just as good as the Lexington. Now i have two pit boss, the Lexington for when it’s just the wife and I and the Savannah when the kids and grandkids and friends are over.

califdawg

Rating: 5/5

I love my Pit boss. I have had my smoker for 5 years now. Just had to fix it for the first time and it was so simple. Loved the customer service and got what I needed. We use my smoker 6 or seven times a month during the summer and almost as much in winter. It has fueled a lot of great family time and awesome food. Smoking two turkeys this thanksgiving on it.

SeaAssault

Rating: 1/5

I have been using this app for 5 years. It has never worked correctly. The app will regularly ask if I am done cooking even though I have not turned off the grill. When it does this the app erases all the data I entered for the session. Not a big deal with a 15 min steak, but a major issue with an 8 hour smoke. The timer only works intermittently. The app frequently looses connection with the smoker even though it is sitting on the table attached to it. It seems many of these issues would be easy to fix if the app developer would just invest some time and effort into fixing them. I would even be willing to pay a small amount for a version that is not filled with bugs and problems.