MyJam: Authentic Cultural Food

Ordered some olives on their website a week ago. Even had to download their useless app to track it because it doesn’t give you any option on their website for tracking your orders ! And it was still on collecting mode! They sent me an email saying “ unavailable in stocks, so we had to hold back your order. If for any reason we are unable to obtain this, we will have to proceed with issuing a refund for it” WHAT A JOKE! Asked a refund because I don’t have time for them to find an olive tree obviously….what a scam! If you don’t have it in your stocks then say so on your payment screen before you charge people! REFUND MY MONEY!

I recently made quite a big order with them and immediately encountered many issues. Almost half of the items I ordered didn’t make it to the packaging stage so they told me if be refunded. What’s the point in having products listed if you don’t have them in stock . At checkout you can choose the date you want your order to be delivered but it’s pointless since they delivered mine 6 days before the day I choose and then I open my box and I find that half of the items are missing on top of the ones I was told about via email . I spent £100 and got less than £50 worth of stuff. I feel scammed and played , please stay away!!!

I've just received my order and very happy with it, great packaging and fast delivery as well. I will definitely try it again 👍🏻