POOL360

This app needs more optimization, it should be way snappier than it is currently. Checkout shouldn’t require the page to reload every-time you add information to a field. Pay with card? Page has to reload, then select the card you want? Reload. Just submit it all at the end. Also search needs to be fixed. Half the time you search it goes straight to the product, sometimes it goes to the type and you can browse. But it really needs to be optimized more. I think that is the biggest thing. Those are my biggest issues.

At first the app was great, rarely had any issues. But now, if I can even get the app to load, i have to literally sign in every time I reopen the app. It doesn’t allow me to change my primary address. I have to reapply my retail settings every time I sign in. It will not allow me to remove a payment method, it only lets me add a new one. And back to the first issue, the past week the app won’t even load. The other day I literally sat at the job site on the loading screen for a total of 15 minutes. I finally closed it and had to call SCP to place the order. I don’t know who manages this app but you should look into a different profession. Because app development is not your strong suit.

Ever since the update. The app is super difficult to navigate. I can’t pull up my saved lists and the home button takes me to a blank screen with only the words welcome back! There’s only two options on that main screen and that is home and service. When I click on service it’s says cookies are disabled go to settings we’ll can’t do that on the app. Please figure this out