Nan Xiang Express

The app won’t let me change to my local store. It defaults to Brooklyn, I try to type in my location, the results don’t load. I can’t select it from the map either. I also can’t use my rewards when I’m ordering on the website, so do I just have to wait for the app to improve to get my $20 off?

There is serious bug in this app that needs to be fixed, otherwise it is almost like a scam. The rewards points is set up in a way that you need to hit 200 points exact to be able to redeem. How likely is that? If the points say accumulate to 201, then they upgrade your member level and deduct 200 points off. The most amazing thing, once you reach the highest member level, and your points stops at 199, and then payment is declined. What a wonderful design. I am a software engineer, if this is a bug, then the developer needs to be fired. If this is on purpose, the app needs to be taken off, as there’s serious fraud in it.

I love this food. Xiao Long Bao is my most favorite food when I lived in Shanghai. Nan Xiang is the the place where Xiao Long Bao is originated. Every time to Nan Xiang, I feels like I am back to my hometown. Nan Xiang not only offers Xiao Long Bao but also other Shanghai foods such as pan fried pork buns, scallion pancake, and Shanghai fried rice cake, etc. If you are looking for Shanghai food, this is the right place. This App is easy for me to order and get my needs. The rewards program offer me a great benefit as a loyalty customer. Therefore, I higher recommend this place and app to anyone who are interested in soup dumplings, Nan Xiang Xiao Long Bao!