App Profile: I Heart Mac & Cheese App

Palak Quinn

Rating: 5/5

Looks much better than before. Maybe they redid their branding. As a user I find it easier to place an online order now.

Mareelana

Rating: 2/5

The only way to earn points through there rewards program is ordering through the app which has a more limited menu than in store. Plus if I want to get it delivered, even though i don't live far from it and every other delivery service delivers, it says I'm not eligible. Im highly disappointed. I wish they had a better system like maybe add rewards by uploading a receipt or using your phone number?

user282837382828

Rating: 1/5

So apparently in my specific location my rewards doesn’t apply? I’ve contacted customer service 4 times and they haven’t helped me. They just gave me a list of towns that it does apply in and a list of like three towns that it apparently doesnt. That would have been nice to know before I saved up $30 in rewards. And it would be nice if customer service would actually solve the problem.