BELLAVITA Online Shopping App

Terrible buying experience from Bellavita. I will never purchase again from here. I paid online for my order and found a product missing in the delivery. When I called them to report this, they clearly shifted the blame on me stating why I did not report this within 24 hours. I was out of the town then that's why unable to open the well-sealed package. I raised this issue over the email again but the response was same. It's very clear that in the name of lucrative offers and freebies they just try to cheat their customers. It's high time that they should learn to respect the hard-earned money and efrorts of their customers. I think rather than investing heavily in advertisement and promotions, Bellavita should also invest some amount in having good quality control while packaging the items. Rather than pointing fingers at customers they should learn to take some responsibility and try to resolve the issues. Otherwise, soon this company would start losing it's customer base if they keep the same attitude and don't value their customer.

“I recently purchased 9 gift sets from Bella Vita for my sisters on Bhai Dooj, and I couldn’t be happier with both the products and the service! Initially, the delivery date was set for after my departure, so I reached out to Bella Vita. To my surprise, they responded promptly and managed to get my order delivered within just 4 days! The products are top-quality, all my sisters liked it and this level of customer service truly exceeded my expectations. Such a great experience—I highly recommend Bella Vita to everyone!”

If there is 0 star, I would love to hit it here. Why to advt so much when you can not deliver that? Pathetic experience. I have ordered from your app for the very first time thinking the service and product would be up to the mark as seen in the add. I was not expecting such a pathetic service. Since 29th August the product has reached to the destination for delivery and since then, today we are on 6th Sept. everyday I have been getting message notifications like your order is out for delivery and after a minute another popup saying the product can not be delivered because your number is not reachable. WTH! I have been getting messages and you are not able connect me on call ? Really? If you do not want to deliver why are you taking orders? Also, there is complete 0 support with your support executives. They always ask me to wait for 24-48 hours and no assistance provided. I feel so helpless and I made a mistake placing an order with you guys.😤🙏🏼 if there is an option to attach the screenshot, I would love to do that. I would seriously not recommend you in my circle. Never Ever😡