App Profile: WebstaurantStore

Chefchip

Rating: 5/5

I’ve used this company for years now. Most of my early issues were with FedEx because, well, they ARE FedEx — they try harder because they are #2. That’s not WS’s fault. Otherwise, if they packed things wrong and they arrived damaged, a replacement came promptly. They even replace the few pieces of equipment that broke while in warranty, again quickly and efficiently. I love their partnership with CreditKey, which allows me to spread out my purchase payments over a few months — definitely perfect for controlling cash flow in an ice cream shop! My experience has always been that since I’m kind to them they don’t get defensive and do their best to help. I read these bad review and am pretty sure that these people lead sad lives. Such is the world today. Keep up the good work, WebstaurantStore!

cyndizway

Rating: 5/5

We purchased a steam table from them we got exactly what we ordered and it seems to be doing great !! No problems with shipping actually arrived early but it was a large package and someone else delivered it. I have not had to return anything yet so don’t have to say anything about that being an issue ! My family has been purchasing stuff from here since 1988 and we are very pleased as of today . As with everything else nothing happens over night and I am thankful that we have the option to order some of the things they have to offer for our restaurant otherwise we may never find what we needed !! Thank you all for doing a great job and doing the best with what you have to work with .

Fryeburg Greenery

Rating: 5/5

I’ve purchased many items from them for residential applications and have been very happy with everything. A couple issues with damage that was taken care of right away. FedEx shipping issues that they resolved right away too. Love stainless steel!