Lynk - Digital Payments

This app could be such a game changer in Jamaica but the marketing and education have been severely lacking. Additionally, the services provided are soooooo inconsistent the app’s purpose of convenience quickly becomes defeated. When they work they really help bridge the gap for accessibility to simpler financial services but I am constantly getting an error message stating “Sorry something went wrong” whenever I try to do the most basic task which the app boasts to provide easier alternatives for in the first place. Being affiliated with NCB, the poor experience here is disappointing but not surprising. Get it together!

Have always use the lynk to transfer money but this the first time I’m using it when someone send to money gram it was very easy .. no more stand in line . Both / Western Union & money gram with lynks makes my life easier

The app generally functions well, but I'm not seeing the JAMDEX "Exchange" option on my Lynk app. I'm using an iPhone 13 running iOS 16.5. I contacted Lynk, and they informed me that they are investigating the issue. It has been ongoing for a few days now. Initially, I thought the problem might be specific to my device, but I noticed the option appearing on another iPhone (SE 2020). I'm trying to determine whether the issue is related to my phone settings or a problem with my account setup. I'm curious to know if anyone else is experiencing the same problem. While I do receive some form of response from the company, I'm still frustrated by the inability to directly speak with someone.