Bank Five Nine

Great app. Love that easy flow of the app. Sleek and simple.

Ever since the advent of online banking this institute has struggled to offer reliable services that were simply commonplace elsewhere. Now this disastrous mobile app update. Like the others I was immediately locked out. When I delved into the requested settings I found: A: A request in broken English to use a preferred browser. The suggestion? Internet Explorer. I actually burst out laughing! I haven’t used IE in at least 20 years. I’m not sure it’s even available on an iPhone. And B: I am REQUIRED to turn on pop-up windows. Not a security concern, per se, but a definite invitation to malware, etc. I’ll have to see how the whole “new online banking experience” is going on my computer, but I’ll just dump this flaming attempt off my phone and use my other bank for mobile banking.

The old BFN app is making you use the new one BUT the new one won’t let you log in at all and is saying information is incorrect when it is correct. They need to fix this immediately or let us use the older one still.