SiteOne

I use the app primarily for pricing. It’s other features are subpar. I don’t think it’s a bad app. I rely on it for a lot of my business, but it could use some work. There’s a plethora of things that I don’t want to spend time listing off. It does lag and bug out sometimes too. Overall, I am grateful for it because I can price Materials without having to call the store and I can do it after the store has already closed on my free time.

The app is terrible. The main problem, the “ordering” functionality does not work. The employees, whom I like, are beyond frustrated. When you place an order through the app, one of two things happens: 1. You get confirmation, but the order actually just disappears. You show up to pick up the goods, and you have to redo the entire order. 2. The order goes through, but the store has to re-enter the entire order. It’s all a massive waste of time, especially when you’re sending your contractors to pick up the goods, and they have to deal with this. My guys have gotten so frustrated that we’re moving to a different company. Another issue: for an item, show which store it’s available, like Home Depot. Rather than having to “switch stores” every time. The app is just poor and far behind the times.

This app is still lacking. Considering it is used on individual phones, I should not have to constantly sign in and the remember me feature just never works.