App Profile: Bitcoin Depot

Android / Games / Puzzles

Bitcoin Depot

Installs:

Rating:

4.45

Total Reviews:

1.15k

Top Countries:

US, CA, NG

< $5k

/mo

< 5k

/mo

Reviews: What People Think About Bitcoin Depot

sweetnana65

Rating: 4/5

I really enjoy your app but there’s one thing that I’m not happy about. The map on the main page. It should be in a side space. Not the main page. Now I have trouble looking for what I need to find. The page where I sent the bitcoin and when it’s received. I really think you need to rearrange this app so it’s not so confusing.

AN_Other

Rating: 1/5

I’m a pretty new resident in the community where I am now, and found myself needing to buy some bitcoin yesterday. I looked around, searching the usual ways for finding a bitcoin ATM or retailer/dealer. It seemed Bitcoin Depot kiosks were going to be the most convenient way to go. So I got my cash in this case $190 worth, and got to the closest kiosk. Went through the process of setting up a profile which was very painless and got to the stage of feeding my money into the machine. So $20 after $20 would disappear into the machine and then finally a $10 bill to complete the $190. And so I stand there and I wait for confirmation of a purchase of I was thinking close to $190 worth of bitcoin. And I waited. Finally decided to leave the kiosk as the transaction still was processing and then some 10 minutes later I received a notification that there is $136 in my wallet on the Bitcoin Depot app. It turned out that was $136 in bitcoin and some $60 that I had fed into the machine was consumed as fees to buy the coin that I did receive. That’s absurd. $60 worth of fees. I expected some fees, but not to be ripped off by nearly a third of the amount that I fed into the machine. Whatever you do, never use one of their kiosks to buy bitcoin.

Drakebarlass

Rating: 1/5

Well I haven’t ever had an issue with these guys. But I deposited $400 at an atm at a Circle K (one I have used and had no issues with, mind you) and here I am almost 2 full days later with no kind of help from support. No blockchain pending no transaction in my ‘order history’ on the app. I have spoken to support upwards of 5 times for an explanation and was told every time in the end that their engineers/tech guys/whatever they wanted to spin it as were ‘working on it’.. On top of that I know for a fact I am being lied to because one of the support agents told me it is a comparability error, another one told me it was a network error, another one told me it was the FIRST TIME IN THEIR HISTORY AS A COMPANY that this problem has occurred…. And every single time I was led to the same conclusion, they could tell me nothing. So I am waiting here now for the money. Until then, 0 stars is my rating. The absolute cloak and dagger scheme they try and front out on the phone is disgusting. Do better for your customers.

About Bitcoin Depot

Bitcoin Depot: Convert Cash To Crypto, and Secure Crypto Wallet and Blockchain App

Experience the secure and user-friendly crypto management app with Bitcoin Depot. Our app offers a seamless Bitcoin wallet experience, supporting top crypto assets and providing quick access to nearby Bitcoin ATMs (BTMs) where you can convert Cash to Crypto.

Key Features:
-Secure Wallet: Manage your Bitcoin and other crypto assets with ease and confidence.
-Buy Online: Buy bitcoin in only a few steps in our app with your credit or debit card
-BTM (ATM) Locator: Find the nearest Bitcoin ATM quickly and conveniently.
-KYC Verification: You can now complete your KYC verifications and increase your daily purchase limit before you get to one of our BTM (ATM) kiosks
-BDCheckout: Start transactions on your phone and complete them at participating retailer checkouts.

Privacy Notice: Our app requests access to your device's contact list and personal information to enhance your user experience by:
-Autocompleting contacts from your address book after a transaction.
-Autocompleting contacts for sending email or SMS payment requests.

Your personal info and contact list never leave your device unencrypted. Only you can decrypt the information with your credentials (username/password). Neither Bitcoin Depot nor any third party can access your information without your consent.

Privacy Policy: Read our full privacy policy here https://bitcoindepot.com/privacy-notice/

File size: 154240000

Launched countries: USAUCAFRDEGBITJPKRRUDZAOARATAZBHBBBYBEBMBRBGCLCOCRHRCYCZDKDOECEGSVFIGHGRGTHKHUINIDIEILKZKEKWLBLTLUMOMGMYMTMXNLNZNGNOOMPKPAPEPHPLPTQAROSARSSGSKSIZAESLKSECHTWTHTNTRUAAEUYUZVEVNBOKHEELVNIPYAFGEIQLYMAMZMMYE

Minimum OS version: 15.6

Release Date: 1617087600000

Published by Bitcoin Depot

Website url: https://bitcoindepot.com/

Publisher country: US

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