Pinnacle Welding Online

I am a very I am having the worst experience with Pinnacle. I bought a compressor 9 months ago, which ended up breaking. Pinnacle organized collection the same day that it broke to have it fixed for me under my guarantee. Proceed 3 weeks, I have not received one phone call, not one email, not a single notification on when my compressor got there, if it's even there, or if it's been seen to. The day of the third week we called the service center, apparently they don't know about my compressor? Or if they even have it. My Workshop has been down 3 weeks, and you don't even know where my compressor is? I highly suggest looking elsewhere for any items offered on their website, as Pinnacle's after sales service is the worst I have come across. Iwould give zero stars if I could.