SaverLife: Accelerate Savings

The app itself is amazing! The only thing I really have a problem with is the customer service. I had emailed them back on February 1st and only heard from them once (asking what email was used with my account). I responded as soon as I saw it (which took a bit tbh, and after my second attempt of getting ahold of them), and am still waiting for a response sadly. I know it may take a bit with how many people are using the app and may need help, but this is the longest I have had to wait for any help :/

I really want to like this app, as the web version of SaverLife has been relatively smooth and pleasant - and it would be nice to have a similar experience on my phone. BUT every time I open the app it makes me re-login, including going through an obnoxious captcha that inevitably “times out” on my first attempt (despite getting through the captcha in <30 seconds, usually), so then I have to login again, and do another captcha… which usually works on the second try. In other words, just to get into my account to read the article of the day and earn 15 points takes me MORE time to login (>2 min) then I spend reading the article (usually ~1 min)… It’s very frustrating and just seems so unnecessary - like all of this security is really important to prevent somebody from hacking into a random website turned app on my phone…

I discovered SaverLife months before COVID, and was trying to build a savings account. Then during the pandemic I was struggling and having a hard time saving money. SaverLife helped me tremendously. They had COVID relief programs, helped to find government or local assistance if you’re struggling, and helped me build my savings account even when I had less money coming in after my hours were cut at work. They gave me $250 during the pandemic. I had won $5 from the Scratch and Save game a few times, those little amounts are rewarding and count. I won $100 from Save the Race just for putting money in my savings account. I also got a shirt from them that says “Making Money Moves.” I love SaverLife and so happy it’s an app now.