Hyperspace Lighting

Initial setup was simple. Now with the new updates, anytime connection is disconnected, best of luck trying to reconnect (on WiFi or cellular data). If you upgrade phones, move, or internet disconnects- you’re never going to be able to reconnect or recognize your device. Customer and technical support does not help either. Loved my Hypercube when I could control it via app, but now it’s just a colorful light switch

I love all my Hyper products. I have cubes, little cubes, mirrors and god only knows what else. Great products. Then theirs is absolutely useless app. If you unplug a device to move it or maybe you had a power failure, you’re screwed. You have to resync your devices from the ground up. The app just forgets about your products. Obtuse user interface, buggy, saving mode that forgets its settings the next day, preset names that mean nothing. This app is so lousy it makes your phone smell like a wet dog. For God’s sake, someone fix this thing.

You spend three hundred bucks on a cool toy sure to be this hot of your next party, and after you set everything up and turn it on, you find out the WiFi connection on the Hypercube is garbage. I did manage to get it working for a few minutes by moving to a 2.4hz only network which seemed to help. Fine it’s not the worst workaround. But AS I WAS USING THE APP the Hypercube’s wifi lost connection and now the app WILL NOT connect. In my career I’ve been a mobile app tester, network engineer, and a QA tester. I can safely say with all confidence, this app and/or the wifi implementation on the hardware is broken, and this company doesn’t seem to know how to fix it. Maybe their network devs left the company? It shouldn’t matter to consumers since this can be fixed with a few weeks of consulting engineers to fix whatever is broken. The Hypercube itself is nice but without the “control” we were promised in the fancy marketing material, this should be half the price as you are at the mercy of an ever changing set of colors and patterns, most of which are meh.