Joella's Hot Chicken

Always good. We find ourselves drawn to Joella’s when we’re out and about on the weekend. It’s always the big slaw sandwich, tweener level spice, with tenders substituted for the thighs that come standard. The juxtaposition between the spicy chicken and the creamy slaw is delicate and delightful. I tried the pimento ranchero for the first time today, and it predictably tasted like pimento cheese with ranch dressing. I got the macaroni and cheese, which didn’t disappoint. Now I have to waddle around the shops with a food baby while my wife shops.

I attempted to make an online order for pickup earlier today on this app and had everything loaded up in my cart. But when I went to checkout the app told me I had to sign in once again. (I checked the settings and I was already signed in) At first that was no big deal, I went to sign in and entered everything correctly, but it would not allow me to sign in. So I figured I must’ve entered my password incorrectly. I then clicked “forgot password” and entered my email. Then the app told me my email was not associated with any accounts. Which is impossible because I was literally already signed into the app with that exact email. I ended up just calling in a pickup order so in the end everything worked out, but wasted a little bit of time. Hopefully the app gets fixed.

This app is so maddening. Love the food, don’t get me wrong. But from one human to another…just go there to order. The app will leave you rocking in the corner in the fetal position, questioning who is playing this cruel trick on you when all you wanted in life was some hot chicken. And if someone who can actually fix it is reading this: on my phone and my boyfriends, it takes a long time to load *every* page (on wifi, on data, everywhere). It also doesn’t seem to be compatible with mobile devices? Like the format is bizarre and doesn’t ever seem to load right. But the most frustrating part is the clicking on one thing and waiting for 60+ seconds and wondering if you’re even waiting for anything…or did it just not register the click. My boyfriend got through the whole ordering process once and it did work…but it was not worth the 10+ minutes it took. We just drive there now.