App Profile: Jabra Enhance

Android / Games / Puzzles
Jabra Enhance
Installs:
Rating:
4.13
Total Reviews:
609
Top Countries:
DE, US, AT
< $5k
/mo
< 5k
/mo
Reviews: What People Think About Jabra Enhance
GoseeMaui
Rating: 4/5
Update: App is now working and the devices are working great. Hopefully their servers will continue to work as expected. The device will not work properly without the application and the application will not work until their “cloud service” is working. I have emailed and they say they are working on it and will have it resolved soon but according to other reviews it’s not getting fixed soon. Sad to spend a lot of money on something only to not work because of an app not working. I will revise the review once the hearing devices work properly.
fguglielmo79
Rating: 1/5
I bought these heating aids on the first of January with total anticipation of being able to use them to their fullest potential. Initially I saw there was issues with the app registration, specifically uploading the privacy statement to their cloud. I thought I’d wait and see if this was some type of online maintenance yet here we are, 1/5 and it is still down. For a company like Jabra to not have processes in place for this to be fixed in a timely manner is not great. Secondly, I tried contacting their support on 1/2 but learned that their webpage is not intuitive at all and had to set up a Twitter account in order to make contact. Utilizing forums to communicate with support like a review in the App Store or through Twitter is really cumbersome. Lastly, I have corresponded each day since through Twitter despite not liking that platform for updates and all I get is “we are working on it!” Or something like that. What a horrible experience. I am sure the app will be working at some point but Jabra needs better processes in place of issues like this occur again. If our webpage or our cloud is ever down at work we are back up in a day and our customers get more than a “we are working it fast and thanks for your patience!”
huewish
Rating: 3/5
The app is very rudimentary in design without the ability to truly customize your hearing experience like some competitive products do. Two of the three program settings are completely useless. I have to use surround the entire time to hear clearly, which means when I put the Jabra Enhance in, I have to open the app, wait for it to connect, and then select surround from the menu. Hopefully, in a future update, it will retain last used settings to fix this. Also, they just launched a firmware update for the devices, and I can’t load it because it says I have no internet access (even though it downloads the firmware). I have tried it on my wifi (gigabit fiber over a mesh network), and 5G to no avail. I’ve turned off the vpn and other protective software to ensure they aren’t an issue either.
About Jabra Enhance
The Jabra Enhance app is an essential companion for your Jabra Enhance™ Plus earbuds - enabling you to activate and personalize them to your unique hearing. Ultimately, helping you enhance your hearing in any environment, and enjoy crystal-clear conversations, calls, and music, throughout the day. Jabra Enhance app currently supports;

- Jabra Enhance
- Jabra Enhance Plus


An app experience personalized specifically for you


Onboarding & setup
Activate your earbuds using an easy step-by-step onboarding process

Optimal fit
Learn how to wear the earbuds and change the EarGel size for the optimal fit and audio quality

Hear more from life
Personalize the earbuds to your unique hearing profile

Daily use
Adjust volume settings and ‘Listen mode’

My Profile
View your current personalization profile or change your preferred speech filter

Quick start guides
Learn about the earbuds and the app

Support and guides
View the user manual and set up guides

Contact Support
Get in contact with Jabra Support or view technical information

Product registration
Register your earbuds using the Jabra Enhance app

Battery status
Track your earbuds battery status with a simple, visual indicator in the app

Wireless updates
Always keep your earbuds updated with the wireless update feature


For more information please visit https://www.jabra.com/hearing/enhance-plus or the support website via the link in the App Store.

Changes to the Terms & Conditions

While still a legal document, we have done our best to make the T&C clearer and easier to understand, and highlighted particularly important terms that may have significant interest for you, including: (i) clarifying certain app use restrictions, (ii) describing how to get in touch with us, (iii) describing how to find our privacy policy, (iv) clarifying our disclaimers and limitation of liability, (v) describing when we can suspend/discontinue the app services, and more relevant information.

Changes to Privacy Policy

The way we collect and process your data is not changing. We have improved the language to make the Privacy Policy easier to read.

Important information

The changes will be effective when you download/update to the new version of the app and start using the app. If you do not want to accept the changes you should discontinue the use of the Jabra Enhance app and delete it from your devices.

The main purpose of the update is to make the T&C and Privacy Policy clearer to understand, ensure they reflect new features on the Jabra Enhance app and ensure they cover all the right information you need to know.

We recommend that you read the new T&C’s before you accept and start using the app.

Please visit this link to learn more about the changes: https://www.jabra.com/footerpages/enhance-terms-and-condition
File size: 281885696
Launched countries: USJP
Minimum OS version: 14.0
Release Date: 1667808000000
Published by GN Audio AS
Website url:
Publisher country: Denmark
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