App Profile: Neosensory

Jeremy Kanne

Rating: 4/5

Great app and device. It's helped with my tinnitus in a way that no other service is able to do. I am incredibly thankful. However, it is frustrating that I can't use the app while it's in the background. It significantly affects my experience as a user.

Vespagrrrl

Rating: 1/5

Used the device daily for 6-7 weeks. Their claim is that most people start to notice some relief after 3 weeks. Nothing for me. Not even the slightest relief from the perception of tinnitus. The monthly chat with the audiologist was awkward & felt like I was working with someone brand new in the field. Maybe I didn’t know the right questions to ask. But I felt like the appointments didn’t offer much. I measured my wrist prior to ordering the device because I have very petite wrists. The device did not fit snug on my wrist like a watch & so I have to slide it up my arm a bit. I was told this would not em negatively affect the results of the sessions. It’s a bit confusing because some of the company’s info says 10 sessions & other times it says 15. I typically did my sessions for 20-40 minutes. When calling the help phone number it goes to a google voicemail. I tried the text help & the 1st attempt took awhile for someone to reply. The 2nd time no one replied to me. This device is probably great for people who want sound alerts. From my experience it does nothing to help relieve the perception of tinnitus. Incredibly disappointed.

Raynshine

Rating: 5/5

I’ve used this device for over a year. It can be very subjective as to how well it works. I was without it at one point for a few months. My spouse kept asking if my hearing aids were working. Once I got the bracelet replaced she did not keep asking about my hearing aids. I also find following TV dialogue easier using this band while wearing my hearing aids. I find the app works well and being able to use the band in sleep mode to wake me to emergency sounds and at my preferred wake up time a bonus. I have severe to profound hearing loss and find this product worth the cost.