App Profile: Domuso Resident Portal

Resident forced to use

Rating: 5/5

I’ve had to use this platform for the last four years! This platform is an absolute money scam. My bank info is already stored in the app and sometimes it will allow me to make a payment “certified payment” and other times it won’t! On the says it won’t allow the certified payment the platform fee was 35$ now increased to 71$ …. They actually force you to have to pay a platform fee by not allowing a certified payment (with already stored bank info). When I try to re-add bank info it tries loading for 10 minutes than times out! I’ve reached out to Customer Service with no reply or resolution

Rack123456789091$3

Rating: 1/5

This app cancelled its automatic payments without any notice (I have screenshots to prove the app gave me confirmation of automatic payments). The app will not sync with either of my bank account apps despite saying they are compatible and just sits there and loads forever. If I try basically anything on the app it sits there and loads until it times out and stop (Yes I’ve tried on and off wifi on many different occasions). This forces you to use a debit or credit card which is a 3.25% fee and that is absolutely ridiculous when paying something expensive like rent. The app will also randomly change which account it has selected for payment without you changing it. Every time you log in it’s just a guess what it will have selected so you have to carefully go through and make sure everything is selected right. I tried calling customer service multiple times and never was able to get through to a person and never received a callback even thought I left my phone number as requested. Really awful stuff from a finance app. The creators of this app are criminals! If your rental property uses this app RUN!! P.S. they keep deleting my one star review

slyon26

Rating: 5/5

They are only interested in charging as much as possible no matter which bank or method of payment I can’t make a certified payment without using the most expensive option! These guys are so fantastically scummy and crappy that they only generate a canned auto generated response with all the extra money they scam people out of I hope they can sleep at night! Give them 5 stars because they are great at being criminals!