Domuso Resident Portal

I’ve had to use this platform for the last four years! This platform is an absolute money scam. My bank info is already stored in the app and sometimes it will allow me to make a payment “certified payment” and other times it won’t! On the says it won’t allow the certified payment the platform fee was 35$ now increased to 71$ …. They actually force you to have to pay a platform fee by not allowing a certified payment (with already stored bank info). When I try to re-add bank info it tries loading for 10 minutes than times out! I’ve reached out to Customer Service with no reply or resolution