Kin App

I’ve been using the Kin app for almost a year and suddenly it isn’t functioning. The Kin website is down. Their email is down. I can’t reach anyone from the company to find out what is happening.

I have received charges to my bank account that i did not make as i had never heard of this app until about a month ago who the first charge occurred. I then reached out to support, emailing about my situation and waited for a response. None came, this month I received another charge, this time I downloaded the app, and made an account to try and contact support there. However there is no place for support on the app so once again i emailed the company. I have heard nothing back, i have never signed up for a subscription or ever downloaded the app (until recently to try and contact support). I have since asked my bank to block any charges from this app, and i am deeply upset and disappointed that no one has reached back out to help me or refund me the $10 they have took over the last 2 months. I would not recommend this app especially if you have young children who can make purchases through apps.

I like the Kin app I can send media to my family. But the upload speeds are a bit bad. It takes like 5 seconds to upload a 3 second video. Also it recommends me to send a future message to my pets but when I try, I can’t. Good app overall but much rooms for improvement.