Serpentini Laser Wash

Does what it advertises. Works well, I just drive up and tap the button in the app, hold the phone near the reader and the light turns green for me to enter the car wash. 👍

I was excited to try this touch-less payment system, no more paper receipts, no hanging out the window, just tap and go. Normally i get the $9 wash, so i picked that option, the process worked well at the wash. I got an email with my statement and to my surprise it was for 9.61. On further review, i was charged sales tax. I reached out to the sender of the email and was told he would look at in the morning at the office. Well that was the last i heard from serpentini in spite of 2 follow ups. I know its only 61 cents but its the prinicple, plus how many others is this happening to! The cents add up but for the benefit of serpentini. I have deleted the app