RR - Dealer

The mobile app is horrible. This needs a whole new revamp and updates to make the process easier to use. I shouldn’t have to back out of a page and go back into it to see updates. There should be a refresh feature similar to social media apps. Also there are so many bug issues with uploading photos. Saying there are already photos attached to the car when it’s not.

The latest patch or update is causing error messages to pop up when you attempt to open a vehicle or use of the back button. The problem doesnt occur to everyone that updated, hit and miss. Reinstalling, relogging, or restarting of device doesnt not fix the issue.

We use this app at my shop to log in hours, so basically my pay depends on this app, Rapid Recon needs severe maintenance, Im missing hours from jobs completed so Im not getting paid, so I have to go back to old reliable and trustworthy paper, two things need to happen QUICK either Rapid Recon start paying me my lost hours OR get their crap together and fix the “bugs” or problems that their app have caused, playing with my money is like playing with my emotions and IM NOT HAVING IT!!