Uber Eats Manager

The app is much better than last year. Seems like they are adding new functionality which has been improving my experience using the app

This app was very useful to monitor my business in regards to Uber orders when I’m not around but it has been MONTHS since it has worked. It’s just a white screen with an error message. I have deleted and reinstalled countless times. I don’t understand how one of the biggest companies can have such a faulty app for months. It’s pointless to call because not one person who ever answers can answer your questions because they all work by scripts since they are outsourced to another country. With the amount of money you guys take from us, we deserve working tools! I’m very close to ending my services with you. I know I’m an ant within all their clients, but eventually it will add up or someone will do better and overtake. Get it together Uber! You have something strong here.

It’s unbelievable that they made me wait for 2 months telling me during all that time “call us again”, “you have to wait one more week”, “you have to fill up the form again” And today I called again and the answer was that basically they don’t want to add my stores like “mine” in Uber because it is not necessary, the have “a lot of stores like this” I am a florist, my flower shop is very different than the other and it’s very offensive and disappointing that they select just the people that they want or “need” instead of giving everyone the opportunity to their business, they didn’t even ask or know what I can offer. They told me that I have to call again if i wanna do business with them and of course I will not do that, i already opened several accounts in other platforms without any issues or crazy waiting periods like I had with Uber eats. I HATE WRITING BAD REVIEWS BUT THIS NEEDS TO CHANGE FOR EQUAL OPPORTUNITIES FOR EVERYONE.