Passport Photo - PhotoAiD

I had to take a picture last minute after hours I thought I would be able to use. My photo was accepted by the AI verification, but upon further review the human verification denied my photo. I went into my local DMV the next morning and they advised me to take the picture back where I had it printed to get a refund because it could not be used. My chin was barely sticking out of the required line up for the photo. I got a refund from Walgreens who printed the photo. I told this app about what happened and they said they needed proof it was denied. I already returned my photo to Walgreens and got a full refund I don’t have the photo anymore. I uploaded the photo that I did use, that was taken at the DMV. They still needed to see the proof it was denied. It’s so frustrating wasting money on something I didn’t use that was initially approved. If Walgreens who printed the photo gave me a refund why would you not refund me as well? Walgreens went above and beyond for your mistake and you still won’t help me out. Don’t ever use this app!!! Go into your local DMV and have them take a correct picture you can use. If the AI verification was denied I wouldn’t have used the photo. It wasn’t until 10 minutes later that the human verification came through and said it was denied. I’ve told all my friends, family, and co workers to never use this and go into the DMV instead. I hope no one has to go through what I did. Complete waste of money.

I needed a photo to renew my Japanese passport and living in the US, not all local drug stores/office supply stores offer the size of photo needed for this purpose. I took a picture using my phone (I used a ring light and stood in front of a white wall to make it easier for the app) uploaded it to this app. It removed the shadow and made the photo appropriate to use as a passport photo, I then chose Japanese passport for the size and paid for the photo to be delivered to my house. The process was easy and seamless, but this is where I hit a snag. The photo came within the week, but the photos were cut. The cutting was sloppy and all of the photos were cut smaller than the required photo size. Additionally the Japanese passport requirements mentioned to bring the sheet of photos uncut. I contacted the team for this app and they quickly sent a new sheet of photos, uncut, free of charge, and within the week. I am happy to report that the Japanese consulate has accepted the photo. Even though there was a snag, the team was responsive, professional, and quick to provide help. And the whole process worked. I can recommend this app to anyone in my position. (Just as an FYI, I did end up getting photos as Staples just as a backup. That worked fine as well.)

My 2 year old son had cranio surgery so he has been so scared of strangers. We went to Walgreens to take passport photos and he lost it! There was no way we were going to get those photos and we have an appointment tomorrow to get our passports. It has been so hard to get an appointment for passports due to COVID and so we finally got one that is 3 hours away from home at 8am. I have taken 3 months of work to care for my son from his unexpected illness so I will not be able to take any time off any time soon so I really needed to get those pictures! I after trying so many times at Walgreens, we decided to try at home. We took so many and went back to Walgreens. They said they did not meet the requirements. We this back and fourth about 4 times today. I finally decided to look for an app that could help guide me a bit more. I found this one! I had to choose about 6 different ones and then we got a winner! This app made the whole process 100 times easier! I can’t believe I did not use this sooner! The ones that did not meet the requirements on this app they let me know within 5 minutes. I love how fast the response was. And for the winner one! They did some adjustment to the lighting and that was it! When I went to Walgreens to print the winning one there was a 5 year old who could not stand still when they needed him to for his passport. Dad was getting upset and so I mentioned to him what I had done. The dad instantly downloaded the app!!! I highly recommend this app for all moms!!!!