iface: Face Swap & Deep Fake

Paid for the annual subscription, which included unlimited video uploads. My subscription is still active but I can’t even use what I paid for because gems are now required. If a subscription was made before the gem currency was implemented, the customer should receive the benefits agreed upon when they made the subscription. Changing the terms after the fact is robbery. I’ve contacted support 2 times with no response. Put in a 3rd ticket, we will see if I ever get a response. This screams lawsuit. UPDATE: developer contacted me offering free gems. I’m not happy with this resolution, especially since I have no clue how many gems this will be. I paid for unlimited, I want unlimited. I contacted support through Tally as that is the only way I can find to contact support, and for the fourth time I have not gotten a response, so I can’t even get the gems I was promised. At this point I just want a full refund.

Hello, I used to enjoy using this app creating silly videos. I enjoyed it so much that I purchased the yearly subscription which allowed me to create an infinite amount of videos. Now they have implemented an update where they disregarded their previous loyal subscription by forcing them to purchase “Gems” while we already paid for a subscription that included infinite video creations. I reached out to the customer service team thinking it was a bug that I had to purchase these Gems since I was paid subscription member. In their response, “only subscription members can perform n:n Face Swap. Gems are also required, and this is not a bug.” This is very unfortunate, everyone who purchased the subscription should be grandfathered in until our subscription ended. However, it is obvious this company rather to try reek in profits rather than satisfying those loyal customers. I requested a refund, but I highly doubt they will follow through due to this horrible attempt of already forcing their already paid subscription membership to pay even more for a service that we already paid for. I do not recommend this app that puts profit above while screwing over their already paid subscription members.

Hey, this app does great face swaps. But could you please fix the custom videos. It won’t let me do a video over 19 seconds. Anything over, is just stuck on processing. Also its very hard to trim videos, I can’t move the left side of the trimming feature for some reason. It’s very inconsistent, sometimes the trimming feature works sometimes it doesn’t. Overall a great app, but definitely has some bugs.