Connecticut Children's

Currently I am unable to access the app, I log in online just fine but when I try my app is says that this version of the app is not supported by Connecticut children.

Compared to other MyChart apps I’ve used, this has very very limited abilities. It doesn’t allow you to get reports, letters, or notes from your doctor/visits. My doctor’s secretary said I could only access these things through the WEB BROWSER version of MyChart. Oh and FYI, the web browser version doesn’t let you see these things either. So the staff think these systems have all these capabilities that they do not! But most infuriating part is that there is a blue bar at the bottom of the screen with the buttons “Home” “Specialties” “Find a Doc” “Locations” and “MyChart”. 1) why do you need a button for MyChart when you’re already in it?! 2) this blue bar blocks the bottom of the scrolling screen. The newest message or bill pops up at the BOTTOM of the scrolling screen. The button you have to click to view it is BLOCKED BY THE BLUE BAR! So you can’t access that message or bill until something else pops up beneath it and bumps that message or bill further up the scrolling screen!! Awful awful MyChart system. I had to get the report I needed MAILED to me through snail mail!!!

The app said to check in on the app when we arrived. We did and it said we were all set and to take a seat. 30 minutes later we were called back only to be told we could be seen because we hadn’t checked in at the desk and receive a bracelet. My child has lots of things going on making waiting long periods of time ensure that she will not cooperate. Having to wait an extended period of time due to receiving incorrect information from the app was very frustrating and will ensure my desire to use it less next time.