App Profile: DexterPay

Barclay97

Rating: 3/5

I went to the laundromat near my town . Weeks prior everything was fine then yesterday I was only supposed to be charged $12 and it charged my card $25 not able to get intouch with Customer service or anyone.

Helga of Troy

Rating: 1/5

You are supposed to get one free wash, at any machine, but mine was taken away for I don’t k ow what reason. Even the lady at the location was surprised. I have spent close to $20 dollars and I have yet to see any rewards as they promised. You are supposed to get free drying when you use app to wash and mine was limited to way less than I spent. The app took more money for the machines than it was supposed to. The lady at the location had to put some of their own quarters to make up for it, however, she kept telling me it’s not their problem what the app does, yet, they promote people to use the app. This makes absolutely no sense at all. I am very disappointed at this and yes, customer service is difficult to get a hold of, impossible. This app is a scam, beware.

Big_T0NY19

Rating: 1/5

Rating 1 star cus I just think it’s goofy, that I get charged $25 EVERY TIME I START A NEW LOAD. Before, when I first started using the app at my local laundromat, it used to charge me $25 just once and after processing in my bank statements, it would reflect what I actually paid, but mind you, only $25 ONCE. I didn’t mind that since I was able to keep putting new loads, etc… but now after I used it today, it’s charging me $25 every time! I hate using cash at the laundromat cus they’re not $1 like they used to be, the new machines coast more to use. Using cash means I’d have to haul a bunch of quarters with me. The app makes it convenient to pay easily, but just don’t get why they have to empty my bank account after every load…