UpNest for Agents

I had high hopes when I decided to use UpNest, but my experience has been nothing short of disappointing. First and foremost, getting in touch with a real person for assistance has been impossible. I've submitted multiple inquiries, but the responses I receive from the help desk are minimal and unhelpful, primarily directing me to call their support line. When I finally mustered the patience to call, I was put on hold for over two hours without any response. They suggested leaving a message, but I never received a callback. To make matters worse, all the leads I received were located 2.5 to 3.5 hours away from my specified area, which completely defeats the purpose of using their service. Overall, the lack of communication and support is incredibly frustrating, and I would not recommend UpNest to anyone looking for reliable real estate assistance. Save your time and look elsewhere!

I wish I could give this lead service 0 stars. They sold me into buying the leads, however failed to mention that some leads aren’t real (fake names such as Godspower, Hainan, and Hadden). They want you to think they will be sending you 4-6 leads a month, but really what they are doing is taking your money and sending “proposals” to these people who then pick from you and several other agents. They also fail to mention that not only are they taking a 30% split, which gives me only 40% of the commission after upnest and my brokerage take their cuts. But on TOP of that, they force you to give a cut to the lead in order to coax them into using them! This was not explained to me and I’ve never heard of having to give the buyer or seller a portion of the sale. I usually give them gifts at closing, but it doesn’t come close to a portion of my commission! Then, when I asked to cancel the service, they told me I signed a year contract and have to buy out 45% of the contract in order to cancel. I’ve had this for over 3 months now and only have 4 phone numbers, and none of them have answered. I HIGHLY recommend just not paying for leads. It’s not worth it and you will have MUCH better luck on social media.

As a Broker in the business since 1999. It is super refreshing and a huge blessing to be affiliated with a platform that has the best interest of the seller in mind. How that translates is they help find the seller the best representation for their highest and best returns. Nit like other big names in the business looking to put their hands in seller’s pockets and take their equity. When a seller is well educated on how to win in the RE market by well seasoned agents that have the sellers back, the results will always be a win!