Bob’s Discount Furniture

App overall seems to work fine but I have noticed that it struggles with the accuracy of my order. It shows items that have been delivered as pending and items half delivered the same way. I also noticed that I have to semi sign in each time I go into the app, it is a bit odd because it seems to know who I am but when I want to know more about my order I suddenly need a passcode to proceed which it would seem like it should not know anything about me until I sign in then it should be good to go until I sign out or close the app

This app works like it’s 1999 not 2022…needs a serious update. It constantly kicks me out or when you press sign in the page won’t load. It would be nice also if you already have an order being processed and have maxed out for delivery and your insurance that it wouldn’t try to charge you delivery and insurance again like if it’s a separate order. As long as the last item has not been delivered as per bobs, I shouldn’t get charged delivery and protection on my items. It should automatically add the things to that order and credit the sales person that helped you with your order. I constantly have to drive back up to bobs to add on to my order. I have spent over 12k with you guys so I know I have maxed out. This is just very inconvenient and it constantly signing me out is super annoying. NEEDS A MAJOR UPDATE! When you try to see furniture in your space that glitches as well… come on BOBS we can do better than this!

We went to bob’s furniture store and we went to shop for furniture for a bedroom. We made sure to ask every concerning question possible. For example, we bought the cooling mattress with the “good mattress sheet”. We asked a guy if we put the mattress sheet on the cooling mattress if it’ll still be cold once put on. Lies. It was ‘t even cold and in fact, a regular mattress without any cooling and a normal mattress sheet would’ve been cooler. No cap. PERIOD. Also, this one time, we had enough time to return a separate mattress. They denied our request, and the guy we talked to when we purchased it let us know we could return within 3 months. IT WAS ABOUT HALF A MONTH WHEN WE WANTED TO RETURN IT. PERIOD. This one dresser we bought, came with a loose board. All the furniture were plywood material and felt super cheap for a high price. It’s a scam and they are highballing you. Not buying this again, it was a waste of time and we got scammed. 👎👎