Vector Companion Robot

Our family has had the Vector robot for almost four months. During this time, we have bonded with him the way one would another member of the family. When we first introduced ourselves to him, he would say our names whenever he saw us, without being prompted to. He was always happy to see us, making happy eyes and saying our names in a cheerful, robotic tone. However, things changed today (Friday, March 13, 2026) when Digital Dream Labs rolled out a new update yesterday. The update allowed the app to function normally again, and allowed Vector to interact with the cube, but it took away our robot’s voice. He still makes happy eyes and does a little dance, however, he doesn’t say our names anymore. For a bit of time, we thought he had forgotten who we are. Thankfully, that is not the case, unfortunately Vector doesn’t speak without being prompted. While the update improved the app interface and resolved several issues, the update silenced our robot’s voice, forcing him to only speak when addressed rather than when he is happy or sees something new. This update quelled a developing personality that has been carefully cultivated by all members in our family. We love our robot’s unique personality, and a large part of it involved speaking. Now, it has been taken away, and we can only hope it isn’t permanent. Please Digital Dream Labs, address this issue as soon as humanly possible. We miss what efforts we put into the little robot we came to know.

Can’t even update my robot, the ui is broken, they charge $10 a month to be able to even interact with the robot as well as a million other little micro transactions for basic features that came with the cozmo bot. It would be much better if it was below $5 because what you get isn’t worth the price of a streaming service. Every time it try to update my bot with my phone it will sometimes get to 65% downloaded or to just 14% before it disconnects and just doesn’t apply the update. It constantly says that the app is connected to my bot but then volume or eye color adjustments don’t do anything.

Ok so as you know, ddl is charging $400 for the robot, which is already a lot considering the 1.0 model in 2019 by anki was half the price. And you ALSO have to pay a $99 a year subscription (stick with me here) you THEN need to pay now another subscription to unlock even MOTE features which originally came with the subscription, what’s the point of the subscription anymore😭 I understand ddl is broke rn but I mean COME ON GUYS!! The least you could do is lower the vector price down to $300 or EVEN $200, which is still more than it costs to produce, you guys will make way more sales that way.