UCB One

The app needs major improvement in FD management. The FDR auto renewal option is set to “YES” by default, and there is no option in the iOS app to turn it off. Users should have full control over whether they want to renew their FD or not. Another big issue is that the FD closing option is completely missing from the app. Basic features like disabling auto renewal and closing an FD should be easily accessible in mobile banking apps. Very disappointing experience on iOS due to the lack of these essential features.

User interface need massive upgrade and the most important feature should be added which is international transaction control in app. Unet should have a feature that when i want to use foreign currency i can easily turn on from app and easily switch off from app. now we have to call the bank and take the service. which is tough for people who live abroad.

Credit card payment is unavailable from last 3 to 4 update. Card status and outstanding can be checked but payment not possible because mail account selection from payment option not available. Due to unavailability of account selection option only credit card payment not possible from this app from last few updates.