App Profile: UnitedHealthcare
Android / Games / Puzzles
UnitedHealthcare
Installs:
Rating:
4.71
Total Reviews:
557.06k
Top Countries:
US, IN
< $5k
/mo
300k
/mo
Reviews: What People Think About UnitedHealthcare
Mary Miah Kathleen
Rating: 5/5
I also have had problems with the app. I see a product in the order book is covered. But when I scan the barcode. The app says the product isn’t covered. I also tried to use my credits to pay utility bills. But was told the companies I use were not in the formularies. Ameran is the major utility anywhere in the United States. And when I do buy only what is in the catalog. Many times all the items were not covered. But it didn’t let me know which ones. So I had to pay out of pocket. I didn’t try to figure out the which items. Because I would have to run each one separately. I don’t understand why Walmart brands are accepted but other store brands are not. It’s like Walmart has cornered the market with UH Care. ???? I will say I’m very thankful for the extra help. When I first became disabled, the insurance plan was straight Medicare and or Medicaid. And we didn’t have all the extras. I think the younger generation don’t always think about how well they are provided for. But I also believe that if a company presents themselves as having certain options. They should deliver those options. And whatever is not functioning well should be fixed.
vander jacket
Rating: 1/5
Hello! We have United Healthcare and they really promote this app. Before you download this app, and start paying your bills through the app, you need to know that there is a lag time of 60 days preventing bill payment through the app from having a meaningful impact on your deductible. We started off diligently paying our doctors bills immediately through the app, which felt very convenient and responsible. Then we would be billed, or get calls from collectors, for the bill that we had already paid on the app. in the confusion we paid twice several times! We have not been reimbursed for the amounts that we paid twice, even though in some cases, we realized it immediately and asked to be reimbursed. You need to know not to pay your bills through the app. If you talk to a United healthcare agent on the phone, they will actually advise you not to pay through the app. Paying your bills through the app will not help you. You will be billed twice. You need to wait for the insurance company to process your bills and tell you what you owe. If you call United Healthcare a recording mentions downloading the app repeatedly, urging you to use it. Please be aware that their app is very flawed when it comes to the timing of bills. Essentially, people who are diligent to pay bills quickly through the app are penalized. You will pay the price. App needs major bug fixing!
mysterylady 7
Rating: 1/5
I have had nothing but problems with my navigator returning phone calls since October or December 2021 it is now March 16, 2022 and I still haven’t heard from her there’s something wrong with your phone system so she says plus then I’ve tried to talk to supervisors they were supposed to call me back has not won did and then she didn’t call me back after she said she would call me back at all I’ve tried to get back a hold of certain people can’t get a hold of anyone and nothing has been done can you please call me today to get things taken care of thank you I appreciate it and I don’t like this app I’m not sure how to really use it plus in January and I did not get my January $75 on my card and was promised because I got my card late I got my card on February 5, 2022 which was a Saturday and I was told and so was one of the customer service people or supervisor at UNITED Health Care to complete told that I would be getting an extension because I’m getting my card late and still I have not got that $75 for January February I didn’t try to use the card and it wouldn’t even work so now I got something else and I still don’t have my card in the mail which is the card number I got now don’t even know why what’s going on so I need somebody call me thank you have a nice day
About UnitedHealthcare
It’s easy to make the most of your United Healthcare benefits and access care on-the-go with the UnitedHealthcare app†. Just sign in or create an account for secure, convenient access to your health plan.
Check your benefits:
- See what your plan covers, including copays and out-of-pocket expenses.
- Track your deductible and out-of-pocket max.
- Follow new claims from start to finish and review old claims too.
- Check your health reimbursement, flexible spending, and Optum Bank HSA balances.
- † Pay your claims using Optum Bank HSA balances
Find & price care:
- Search doctors, specialists, hospitals, and clinics in-network and near you
- † Access virtual primary care and start a virtual urgent care visit, 24/7
- Create favorites for your PCP provider information and commonly visited hospitals and clinics so you can find them quickly next time.
- † Find out how much a service or treatment might cost you before you get care.
Access the info you need:
- See your records, including immunizations, lab results and procedures from all your providers.
- Use your digital member ID card from the app whenever and wherever you get care.
- † Save your health plan details to your Digital Wallet for easy access
- † Access your UnitedHealthcare UCard™ to make in-store or online purchases using benefit credit, spend earned rewards and more
Prescriptions:
- † Fill prescriptions, review medications, and search medication info and pricing
Take charge of your health:
- † Earn rewards by logging your activities, including tracking your steps with Apple HealthKit® integration
Get help with live chat:
- † Ask your questions and get the answers you need from a live UnitedHealthcare advocate
- † Not all United Healthcare plans are currently supported by the app. Features and benefits will vary depending on your plan type.
Check your benefits:
- See what your plan covers, including copays and out-of-pocket expenses.
- Track your deductible and out-of-pocket max.
- Follow new claims from start to finish and review old claims too.
- Check your health reimbursement, flexible spending, and Optum Bank HSA balances.
- † Pay your claims using Optum Bank HSA balances
Find & price care:
- Search doctors, specialists, hospitals, and clinics in-network and near you
- † Access virtual primary care and start a virtual urgent care visit, 24/7
- Create favorites for your PCP provider information and commonly visited hospitals and clinics so you can find them quickly next time.
- † Find out how much a service or treatment might cost you before you get care.
Access the info you need:
- See your records, including immunizations, lab results and procedures from all your providers.
- Use your digital member ID card from the app whenever and wherever you get care.
- † Save your health plan details to your Digital Wallet for easy access
- † Access your UnitedHealthcare UCard™ to make in-store or online purchases using benefit credit, spend earned rewards and more
Prescriptions:
- † Fill prescriptions, review medications, and search medication info and pricing
Take charge of your health:
- † Earn rewards by logging your activities, including tracking your steps with Apple HealthKit® integration
Get help with live chat:
- † Ask your questions and get the answers you need from a live UnitedHealthcare advocate
- † Not all United Healthcare plans are currently supported by the app. Features and benefits will vary depending on your plan type.
File size: 225303552
Launched countries: USAUCACNFRDEGBITJPKRRUDZAOARATAZBBBYBEBMBRBGCLCOCRHRCZDKDOECEGSVFIGHGRGTHKHUINIDIEILKZKEKWLBLTLUMOMGMYMXNLNZNGNOOMPKPAPEPHPLPTQAROSASGSKSIZAESLKSECHTWTHTNTRUAAEUYUZVEVN
Minimum OS version: 15.1
Release Date: 1523395735000
Published by United HealthCare Services, Inc.
Website url:
Publisher country: US
