Next Level Veggie Grill

Ordered a “half” Cobb salad, it was way bigger than I expected and was absolutely delicious with the hunny mustard. Cole slaw, fries and fried chicken strips were seasoned perfectly and delicious as well. I love that almost everything is organic and there’s the option of having a Beyond or house made mushroom quinoa patty. So good, I would eat here everyday if I could.

Almost always I'll recommend ordering directly from the restaurant; this is the one exception. Delivery works from every third party but the app locks you out at random, even during open delivery hours. So if you have any nice rewards you've earned that you wanna use, forget it. Twice now I've ordered enough delivery to get $15 off, only to get "delivery is not available to your address" the moment I tried to use it. Very frustrating. Good food, but time to find a new regular place when I physically can't leave the house.

Love the food. But the APP and the in store Tablets need updates. Neither can process any of the special deals. For instance: the 5yr birthday burger could only be done in the store by a clerk at the register. This deal would not work on the APP or in store Tablets making no it not convenient for your shoppers. Also, when using the APP you cannot see what your true total is if you are using your prom deals. I had the $3 off for the 5yr birthday promo but it wouldn’t show on my phones order review page. You can only see it with the receipt stapled to your bag. This leaves your customers wondering if they even got the promo deal. The PREVIOUS ORDERS section on the APP is confusing as well. I was trying to see what mistakes were made when I accidentally ordered one of the previous orders (your team members were awesome with fixing that). There is no option to just view the previous receipts. When you select one of your previous orders it automatically starts to order that selection. To delete it you have to delete each individual item from that order. So... fixes needed to the APP. 1) A CANCEL ORDER button. 2) Option to only review previous orders. 3) Adding SPECIAL OFFERS to the APP and in store Tablets and showing this on the review order page when making a purchase. 4) Adding PROMO DEALS to the review order page when making a purchase. Everything else is awesome! I’m in no way going to stop going. I love the food and customer service I have received so far. The only problems have been with the APP and Tablets taking specials and promos.