App Profile: Latch Manager

Jrock862

Rating: 2/5

When I first started at my property 14 months ago, the Latch Manager app worked great for updating doors. Over the last 2 or 3 months, updating doors takes forever. When you click the "Update" button it will only let you do 1 door without backing out, refreshing the app, and going back in. Not sure what changed but it takes forever now when I have to update all 152 apartment doors. What used to be a couple hours work now takes more than 1 work day to accomplish. I would also add that it would be much more helpful for all the door names/numbers to be in alphabetical order on the "Door Updates" page.

Matan Sagee

Rating: 5/5

I use the app all the time to manage my Latch devices

Soap On The Den

Rating: 1/5

Installed over 50 R series Readers... Half will not update firmware.... I get the red screen of death. Tech support says ohh it must be your phone connection... I tried several different iPhone and it still did not work on half the readers. Fix your app.....